webury.com              RETURNS FORM

Freephone 0800 083 6418 |  Fax: 01568 760 569 |  Email: info@webury.com

 

 

Step 1: Your Order Details:

 

·          These details can be found on your invoice, which was enclosed with your order

·          Please ensure that your returned item is sent to us in its original condition and in the original packaging.

·          Returned goods must be returned to us within 14 days.

·          If you have any questions please contact us.

 

Address:

 

Email:

 

Tel:

 

Invoice No:

 

Name:

 

 

Step 2: Returned Item(s):

 

No:

Code

Description

Size

Colour

1.

 

 

 

 

2.

 

 

 

 

3.

 

 

 

 

Exchange Details: Please advise us which item you would like in exchange.

 

Are you returning goods for:                REFUND           EXCHANGE     

 

Reason for Return:

 

Please Note: For security reasons we do not keep payment details once an order has been processed and despatched. If you wish to exchange or refund your item, we will need to contact you to gain card details to do this – a repeat postage charge is applicable to exchanges. Please note that we will contact you on the given telephone number, if it is more convenient then please contact us on Freephone 0800 0836418 with these details. Alternatively a cheque can be enclosed with this form for exchange postage. 

I enclose a cheque for £_____ for return postage. (£3.95 standard delivery or £7.50 UK next day)

 

 

 

 

 

 

 

 

 

 

Returning Tips

Having filled in the form please enclose it with your parcel and take it to your local Post Office.

 

Depending on the weight of the package Royal Mail Special Delivery is often the best method as this gives insurance and proof of posting. However, if your parcel is heavy this can be expensive and the Royal Mail Standard Parcel service offers a similar service however it takes slightly longer.

 

The address label can be cut out and attached to your package

 

            Webury.com,

        Returns Dept.

        The Mill Office,

        Hatfield,

        Leominster,

        Herefordshire,

        HR6 0SE 

 

 

For full terms and conditions please visit www.webury.com/terms.htm